Terms of Use
Effective Date: 06/09/2026 | globalpeers.org | EIN: 41-5067334
Welcome to Global Peers. These Terms of Use ("Terms") govern your access to and use of the Global Peers website and participation in our programs. Global Peers Inc. is a 501(c)(3) nonprofit organization based in Charlotte, North Carolina. By using our website, signing up as a learner or volunteer, or otherwise participating, you agree to these Terms. If you are under 18, a parent or guardian must review and agree to these Terms on your behalf.
1. About Global Peers
Global Peers connects volunteer teen leaders with youth English learners for weekly 45-minute conversation sessions conducted by video. Families pay a subscription fee for participation, and proceeds, after minimal operating costs, fund afterschool programs for underprivileged children through our nonprofit partner in Brazil.
2. Eligibility and Accounts
Our program is designed for participants between the ages of 12 and 18. Any participant under 18 must have a parent or guardian provide consent before participating. You agree to provide accurate information when registering and to keep it up to date. Providing false identity or age information is grounds for immediate removal.
3. Subscriptions, Payments, and Cancellations
Learner participation requires a paid subscription. By subscribing, you authorize us and our payment processor to charge the applicable fees. The following session policies apply:
· Sessions cancelled with at least 24 hours notice may have the session credit carried forward.
· Sessions cancelled with less than 24 hours notice, or missed without notice, are forfeited with no credit or refund.
· Subscription fees are otherwise non-refundable except where required by law.
We reserve the right to adjust subscription pricing with reasonable advance notice.
4. Code of Conduct
All participants must follow our published policies, including the Learner Code of Conduct, Volunteer Code of Conduct, Anti-Harassment Policy, Recording Policy, and No-Contact Exchange Policy. Key expectations include:
· Treat everyone with respect. Harassment, discrimination, and inappropriate content are prohibited.
· All communication must occur within scheduled, recorded sessions. Exchanging personal contact information or contacting another participant outside the platform is strictly prohibited.
· Sessions are recorded for safety. Tampering with or disabling recordings is prohibited.
· Meeting another participant in person is not permitted.
5. Recording Consent
You acknowledge and agree that all sessions are recorded for safety purposes. Participation constitutes consent to recording by the participant and, for minors, by their parent or guardian. Refusal to be recorded means a participant cannot take part in sessions.
6. Suspension and Removal
We may suspend or permanently remove any participant who violates these Terms or our policies. Certain violations, including any breach of the No-Contact Exchange Policy, zero-tolerance harassment, or tampering with recordings, result in immediate permanent removal without warning. Volunteers are additionally subject to our three-strike system for conduct and attendance, as described in our Removal & Strike Policy.
7. Reporting Concerns
If you experience or witness any concern, you may report it at any time to report@globalpeers.org. We acknowledge reports within 24 hours and will not penalize anyone for making a good-faith report. See our Reporting & Response Process for details.
8. Intellectual Property
All content on our website and in our program materials, including lesson templates, logos, and text, is owned by or licensed to Global Peers and may not be copied or reused without permission, except for personal, non-commercial use within the program.
9. Disclaimers and Limitation of Liability
Global Peers provides its program on a reasonable-efforts basis and does not guarantee specific learning outcomes. To the fullest extent permitted by law, Global Peers is not liable for indirect, incidental, or consequential damages arising from use of our website or participation in our program. Our volunteers act in good faith and may be protected under applicable volunteer protection laws.
10. Governing Law
These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict-of-law principles. Any dispute will first be addressed through good-faith communication.
11. Changes to These Terms
We may update these Terms from time to time. Material changes will be reflected in the effective date above and, where appropriate, communicated to participants and families. Continued use after changes constitutes acceptance.
12. Contact Us
Questions about these Terms can be directed to:
Global Peers Inc.
Email: info@globalpeers.org
Charlotte, North Carolina, USA
EIN: 41-5067334
These Terms of Use are provided for general informational purposes and do not constitute legal advice. Global Peers recommends review by a qualified attorney before publication.